Worth Watching - World's Longest Serving Mayor

My sister passed this along, and I thought it was hilarious. The Mayor of Mississauga has been in office for 31 years and 11 consecutive terms. Talk about leadership! Zero debt, 700 million in reserves. When asked what her secret was, she said simply "You need to take care of your people". Every great leader knows this, win the hearts and minds of the people and you have won the battle. In today's tough economic times go back to your roots and involve your people in helping to solve the business challenges you are facing. South West Airlines is a good example of this as well. When they were facing bankruptcy, they turned the company around by focusing on engaging their people. As a result they ended up becoming one of the most profitable airlines around. Part of their philosophy is no job is too small, and all the staff including the airline pilots pitch in to take the bags off the plane and get the airplane off the ground in the quickest turnaround time in the industry.

http://www.youtube.com/watch?v=fY79KbCptTo