Employee Engagement - a paper for discussion

This is an interesting read on employee engagement. The most critical part about going down the path of conducting an engagement survey, is are you actually going to do anything about it. If you have a plan to close the gaps identified and hold management accountable to the necessary change required, then you are on the right path. Doing the survey for the survey's sake is a recipe for disaster. Most importantly, if you are not prepared to deal with the good, bad, and ugly you are putting your organization and your employees in a position to become even more disengaged. What's an employee to think, if you ask them their opinion, and then sweep disastrous results under the rug?

In particular with Gen X and Gen Y you must be sure to understand that if you do take this approach, the chances of them leaving you are significantly higher, as one of their core values is feeling listened to and involved in the decision making process.

http://docs.google.com/View?docid=dg53xqqr_33g94x5fgf