Aligning Strategy to Execution

Using the Kaplan Balanced Scorecard as a Competency Model is an excellent way to synthesize value statements, performance metrics, and or corporate service standards into one cohesive performance management system.

The Kaplan Balanced Scorecard Model includes the basic elements of staff satisfaction, customer satisfaction, financial strength, innovation, and operational efficiency. You would be pretty hard pressed to find outlying competencies at a positional level that wouldn't fit into this competency framework. However, if you have the need for that level of customization, you could just add one or two positional competencies and have a solid framework to design organizational key performance indicators, team performance indicators as well as individual performance indicators.

Having an integrated approach to managing performance is a powerful business strategy that will accelerate results regardless of which environment or sector you are in.

Read more about the Kaplan Balanced Scorecard model here...
http://www.balancedscorecard.org/BSCResources/AbouttheBalancedScorecard/tabid/55/Default.aspx